If a supplier supports payments, you’ll be asked to add a payment method when you place an order. The payment method will be saved to your account, so you can choose to use it for other suppliers.

All users of your account will have access to your saved payment methods. You can add or remove users in the Team section.

Once your order has been placed, the supplier will approve your order, then payment will be collected.

The amount charged may vary slightly from when you confirm your order. Suppliers may need to finalise weights and quantities, or add a freight charge. Also, GST is only added after your order is finalised.

You can see the final amount charged once your order has been approved. The order timeline has a complete history of all changes to the order.

Standing orders are created by suppliers, so you’ll be asked to add a payment method when you review and confirm the order.

The first time you pay for a standing order, you’ll notice there’s an option to allow the supplier to charge future orders to the payment method. This allows standing orders to be paid for without you having to manually choose a payment method each time. This option is on by default, but you can untick the box to opt out.

You can add or remove payment methods in Settings › Payment methods.

We currently don’t support paying by direct debit. However, we’re planning on adding this payment option.