Upstock provides a quick, convenient way to pay for your wholesale orders.
Once you've saved a payment method, you can use it across all of your suppliers on Upstock.
Payments are collected automatically based on your payment terms, so it's one less thing to worry about.
How it works
If a supplier requires a payment method for orders, you'll be asked to add one during checkout. The payment method will be saved to your Upstock account, so you can use it for future orders and with your other suppliers.
Payments are collected automatically based on the payment terms set by each supplier. For example, some suppliers may collect payment upfront when an order is approved, while others may delay payment for a set period (Net 7, Net 14, etc.).
Sharing payment methods with suppliers
You can share payment methods with suppliers so they can place orders on your behalf, such as phone orders or standing orders. This is particularly useful for standing orders, as it allows orders to be processed without delay.
When you choose a payment method for an order, you’ll see an option to give the supplier access. You can update supplier access at any time in Settings › Payment methods.
Payment terms
Each supplier sets their own payment terms. These determine:
Whether a payment method is optional or required
Which payment methods you can use (e.g. card or direct debit)
When payment is collected
If you have questions about your payment terms, contact your supplier directly.
Supported payment methods
Credit cards, debit cards, and direct debit payments are supported.
For customers in New Zealand, we expect to support direct debit payments by late 2026.
Amount charged
The amount charged may vary slightly from the amount shown when you confirm your order. Suppliers may need to finalise weights and quantities or add freight charges after an order is placed.
You can see the final amount charged once your order has been approved. The order timeline includes a complete history of all changes made to the order.
Team access
All team members can access saved payment methods. You can add or remove team members in Settings › Team.
Managing payment methods
To manage your payment methods, go to Settings › Payment methods.
Here you can:
Add and remove payment methods
Update supplier access to shared payment methods
Removing a payment method won't affect orders that are already being processed. If a payment method has already been used for an order, it may still be charged according to the supplier's payment terms.

