To connect your Apple or Google account to an existing Upstock account:
Log in to Upstock with the email and password you normally use
Go to the Personal Profile setting, which you can access from the menu at the bottom left of the page
Select Connect Apple or Connect Google
Managing connected accounts
You can disconnect your Apple or Google account at any time. Just go to Settings › Profile and click the connected account. You'll be shown details for the connect account, plus an option to disconnect.
Troubleshooting
The Apple or Google account you’ve logged in with may not be associated with an Upstock account. If you have an existing Upstock account, it could be under a different email address.
How do I fix this?
You'll need to log back in with the details you originally signed up with.
If you've forgotten your login details, don't worry! You can reset your password from the login screen. If you’ve forgotten which email address you signed up with, please chat with us - we can get you sorted.
If you normally log in with Apple or Google, check that you’ve chosen the correct account. When selecting the Apple or Google account, double check the email address.
Still having trouble getting access?
If you’re still having issues accessing your account, please get in touch with the team — we’re happy to help!