We have 2 options for invoicing Foodstuffs for the goods you supply:
Send an email to Foodstuffs with an attached pdf invoice in their specified format (as outlined here)
Submit eInvoices via our Foodstuffs integration
The benefits of submitting eInvoices are:
Payment on time, in full, due to reducing processing time within Foodstuffs
More robust data that helps to avoid errors and reconciliation issues.
Foodstuffs is aligning itself with the government's eInvoicing initiative and requesting suppliers move towards processing invoices digitally. We’re keen to help make sure this is as smooth and efficient as possible for you.
How Does It Work?
You'll process the order as normal and Upstock will still create an invoice/sales order in your system for accounting purposes.
Upstock will submit the invoice details to Foodstuffs when the order is marked as shipped. Upstock will not automatically email the invoice even if you use this setting - this is to to prevent duplication.
Your invoice number will be included on the eInvoice to assist with reconciliation when you receive your remittance.
You'll be able to see the submitted invoice details within the Foodstuffs eXchange.
Credit Note/Claims
Credit Notes and Claims are not processed via Upstock. Jump into the Foodstuffs eXchange to manage these transactions.
Foodstuffs stores that don't order via the eXchange/integration
Some Foodstuffs stores still order manually and you won't receive their orders via the eXchange or Upstock's integration. These stores may order manually through Upstock, though Upstock won't submit an eInvoice for these orders.
To invoice these stores, you'll email a PDF invoice to Foodstuffs.
Tip: If using Upstock's Xero integration and using the setting to automatically send invoices to your Xero contacts, Upstock will email invoices for these orders.
How do I get it set up?
It's simple to get set up with eInvoicing. We simply notify Foodstuffs you'd like to do so and switch at an agreed time. To do so, please get in touch