This article covers some common errors you may see when attempting to push orders to Unleashed, plus how to fix them.

Product does not exist

Invoice Line '1': A product with ld ‘00000000-0000-0000-0000-000000000000' or code 'CRBAGEL12' does not exist.

What went wrong?

The product mentioned in the error message does not exist in Unleashed. Either the product has been deleted, or the product code has been updated. Product codes need to match across the two systems to automatically create sales.

How to fix

Check that the product exists in Unleashed and that the code is the same as in Upstock.

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