Custom fields let you record extra information about your customers. Some examples are:

  • An external customer ID, so orders can be imported into another system

  • A reference field to help manage customers in Upstock

  • A category to help analyse exported order data

Adding new fields

The team at Upstock are happy to add any custom fields you need. To get started, please get in touch


Once a field has been added it will appear on a customer’s profile. The values can then be added or updated by your team.


Custom fields are included in the orders export report, along with the customer name, address, etc. Once exported, orders can be analysed in a spreadsheet or imported into another app.

Give us feedback

We'd love to hear what you think about custom fields. If you have any comments or suggestions, please get in touch

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