Managing user access in Upstock is super-simple. There are two types of access: full access and limited access. Here's how they work...

Full access

Users with full access can do anything and everything. There are no restrictions on any features.

Limited access

Users with limited access can only order products that have been added to favourites. Favourite lists need to be set up by users with full access.

Limited access also allows basic order management, such as adding comments for suppliers or marking orders as received.

Most other features are restricted. For more details, see the summary of user access shown below.

Requesting access to features

If you have limited access, some features will appear greyed-out, with a message saying they've been restricted.

To request full access, contact the person who manages the business on Upstock. If you don’t know who this is, please contact support.

Managing user access

The ability to change user access is available on our paid plans. To get started, please get in touch. If you're on a free plan, all users will have full access.

Summary of user access



Full access

Limited access


View orders

Place orders

Order any product


Order favourites

View invoices


Add comments

Mark as received

Cancel orders


Create lists


Edit lists


Add products



View details

Add new suppliers



View users


Edit user access


Invite users


View business profile

Edit business profile


Edit personal profile

Edit personal notifications

Give us feedback

We'd love to hear what you think about user access. If you have any comments or suggestions, please get in touch.

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