Skip to main content

Unleashed integration overview

Get orders into Unleashed, without having to manually enter them.

Caleb Allott avatar
Written by Caleb Allott
Updated over 2 months ago

Connecting your Unleashed account allows orders to flow from your customers into Unleashed, saving you having to manually enter them.

It also lets you import your existing products and contacts, making it a breeze to get up and running on Upstock đŸƒđŸœâ€â™€ïž

Connecting your Unleashed account

  1. Go to Settings â€ș Integrations.

  2. In the Unleashed section click Connect.

  3. Copy and paste your Unleashed ID and User Key into the fields shown. You can find these in Unleashed under Integration â€ș Unleashed API Access

  4. Click Connect. Upstock will show which account you’re connected to.

Tip: If your business uses both Unleashed and Xero, just connect your Unleashed account to Upstock. You can use the Unleashed’s Xero Integration to raise invoices.

Importing contacts

Once your account is connected, your contacts can be imported. The team at Upstock will do this for you. To get started, please get in touch

Importing products

  1. In Upstock, go to Products â€ș Import Unleashed products

  2. Select the products you want to be available to customers

  3. Click Review and confirm

If you're using price lists, you can then customise the products and prices offered to customers.

For more information, check out this article.

If Unleashed contains product images these will be imported.

Upstock also imports products' descriptions from the "Notes" fields within Unleashed.

Note: The product notes feature is enabled for all new Unleashed integrations starting April 2025. If you’re using an earlier connection, simply reach out to our team, and we’ll get it activated for you.

Updating pricing

If you're using our price lists feature, these prices will be used instead of the prices and discounts you have in Unleashed.

Note: If you update the base price it will affect all price list prices . See this article for more info.

Customers will not see any discounts you set on price lists, just the final sale price. The name you give a price list is also hidden from customers.

Getting orders into Unleashed

If you’re using Upstock price lists, orders can be automatically pushed to Unleashed. Here’s how it works...

  1. Customers place orders using Upstock, saving you having to enter them.

  2. You review the order in Upstock and make any changes needed, such as adjusting quantities or adding freight charges.

  3. When you approve an order in Upstock, a sales order is automatically created in Unleashed. The prices on the order are determined by the customer’s price list.

  4. You can then fulfil the order in the normal way in Unleashed.

  5. When you mark the order as completed in Unleashed, we’ll automatically notify the customer that it has been shipped.

Note that once an order has been approved in Upstock, no other changes to the item or status are synced between Upstock and Unleashed.

Disconnecting

You can disconnect your Unleashed account at any time by going to Settings â€ș Integrations, then clicking Disconnect.

Give us feedback

We’d love to hear what you think about our Unleashed integration. If you have any comments or suggestions, please get in touch.

Did this answer your question?